GDPR Information
Your data protection rights under UK GDPR
Our Commitment to Data Protection
bubilactuza is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
For the purposes of data protection legislation, bubilactuza is the data controller responsible for your personal information.
Contact details:
Email: [email protected]
Address: 42 Clifton Gardens, Bristol BS8 4BN, United Kingdom
What Personal Data We Collect
We collect and process the following categories of personal data:
- Identity data: name
- Contact data: email address, postal address
- Preference data: reading interests, book preferences, consultation notes
- Technical data: IP address, browser type, device information
- Usage data: how you interact with our website and services
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent: When you voluntarily provide information through forms or agree to receive communications
- Contract: To fulfil our contractual obligations when providing reading consultancy services
- Legitimate interests: To operate and improve our business, provided this does not override your rights
- Legal obligation: To comply with applicable laws and regulations
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes collected or you withdraw consent.
Right to Restrict Processing
You can request that we limit how we use your personal data in specific situations.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format and have it transferred to another controller.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw that consent at any time.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
ICO contact:
Website: ico.org.uk
Helpline: 0303 123 1113
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request, though this may be extended by two further months in complex cases.
We may need to verify your identity before fulfilling your request to ensure we protect your personal data.
Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls limiting who can view personal data
- Staff training on data protection obligations
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations:
- Enquiry data: 2 years from last contact
- Client records: Duration of relationship plus 6 years
- Financial records: 6 years from end of financial year
- Marketing consent: Until consent is withdrawn
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If we do so, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Automated Decision-Making
We do not use automated decision-making or profiling in ways that produce legal or similarly significant effects.
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page.